Cups Online! Custom Imprinted Cups, Mugs, Can Holders and More at Factory Direct Prices

Frequently Asked Questions
FACTORY DIRECT PRICING!
GET THE LOWEST PRICE EVEN AT THE LOWEST QUANTITY!

Can I ship my order to multiple locations? YES
Can I ship my order overnight delivery? YES. We use all methods of shipping, please specify on order.
What is a set-up charge? This is a fee for creating the plates for the custom imprinting. Does not include creating artwork.
What if I have a problem with my order? Call 1-877-250-LOGO (5646)
What if I do not have artwork, or art needs cleaning up? We will need a clean, camera ready image to begin printing. We can do that for you for a fee. Please email or fax layout and we will work up a quote.
Can I e-mail you my art and what format will you accept? ADOBE ILLUSTRATOR CS4 VERSION or earlier, EPS FILE FORMAT, fonts must be converted to outlines. Please call if you have questions. Email artwork to sales@cupsonline.com
Can I have special font styles? In most cases yes, we recommend submitting your font for approval.
How can I find out what my total cost of the order will be? WE CAN ONLY GIVE YOU AN ESTIMATE UP FRONT. WE WILL GIVE YOU EXACT COST UPON ORDER BEING SHIPPED.
What process of printing is used to place my imprint on the products? Silkscreen printing.
Overruns/Underruns A percentage over or under on orders may be incurred for the quantity shipped. You will be billed for any additional charges.